How do you classify, route, and retain thousands of mailed documents on a daily basis?

By tying back to enterprise-wide legacy databases as they scan, First Union personnel permanently capture these documents, and also classify and route the correspondence to one or more account specialists. Now 1000's of cubic feet of valuable office space can be used productively rather that for storage of paper files. Critical "account folders" containing all documentation and correspondence are now available directly at the specialist workstation rather than the "file room." Internally generated reports and documents along with court mandated EDI transactions are also merged into their document record database.

How do you manage ten's of thousand's of job applications?

By merging the physical resumes and job applications with a Virginia Employment Commission-supplied database, HR personnel can narrow a resume search to a skill set, job classification, name, or SSN right from their desktop or even from a CD loaded onto their laptop. We do the document capture for them here in our facilities, and the keys (or indices) are built automatically from the names on the scanned resumes.

How does an 150-employee law firm manage literally millions of case documents in a functional and cost-effective manner?

A records management project of this scope addresses a host of issues and concerns. Paper files of this magnitude naturally dictated off site storage, and in that environment, retrieval and re-filing become difficult at the very least. By careful document prep, document count, and scan of case folders in our service bureau facilities, we are able to maintain a high assurance and integrity level. After moving these files to their internal LAN/WAN server, they can provide near instantaneous secured access to these files via pre-assigned indices.

How does a rapidly expanding video chain manage the daily activities in dozens of stores?

Movie Starz selected Integrated Imaging to develop a graphics-based / bar code point of sale system to standardize operations in each store location. Just as importantly, transactional information from inventory, to accounts receivable, to time clock data is uploaded over a WAN connection to their main administrative office for both audit and enterprise-wide consolidation.

How does a ISO-certified, world-class manufacturer track internal training activities and requirements?

In the quest to be the best, staying on top of employee training is a necessity. After reviewing numerous commercially available training management packages, Noble-Met looked to Integrated Imaging to custom develop what was needed to make sure they were providing the very best in timely, thorough, well-documented training for their employees.

Based on all of the commodities and all the shipping points throughout the NS Railway system, how can they track existing projects and do the research necessary for new quotes?

By creating a SQL database, queries can be made by marketing department personnel on any commodity code / origin-destination combination and find similar quotes and contracts. At this initial implementation phase, any requested project folder is queued for delivery to a marketing manager, and he in turn can automatically schedule projects for future review.

How does VDOT provide access to delicate roadway construction drawings, some dating back to the early 1900's?

By carefully scanning and indexing these drawings here in our service bureau facilities, these documents are now available to VDOT personnel over their private intranet network, downloadable to CD-Rom, or can even be reprinted to exact scale if necessary.

Confidential student records have become increasingly difficult to store and manage while accessibility is becoming more critical; what can be done?

By custom designing a document imaging system that ties back to county student profiles, we were able to scan critical student record folders and forms (on site) for students for the most recent five years. Now these documents can be securely retrieved and faxed/copied when appropriate. New graduates will have their folders bar coded for automated indexing and subsequent archiving.

How do you transfer thousands of equipment and billing support documents from branches to the home office?

Confronted with dozens of file drawers of maintenance, work log and human resource files, the Bartlett Tree Company had Integrated Imaging personnel pick up, prep scan and index these paper files. Once these images are placed on CD-Rom disks they can be immediately retrieved, reviewed and printed if ever the need arises. This approach not only removes the direct costs associated with shipping and storage, but also automates the retrieval process for these archived records.

How can a nationwide fabrication firm manage thousands of detailed 11" x 17" shop drawings?

O'Neal Steel chose Integrated Imaging to handle this project from start to finish. By scanning and indexing all of these drawings, they are now available to shop, sales and support personnel over corporate intranet. Previously paper documents were maintained and managed by a company "librarian." Before this simple desktop solution, employees had to request copies from the library and wait for their arrival.

How does a large law firm synchronize litigation support documents with attorneys in remote offices?

Original casework documentation can now be imaged, indexed and forwarded via CD media to support personnel anywhere in the world. Every attorney now has access to the same information regardless of office location. Rather than copying boxes and boxes of background information (or trying to decide what may or may not be relevant), everything can be brought along in a laptop PC.

How does the registrar's office at nationally acclaimed university access and maintain 30 years of student transcripts?

Hollins University had Integrated Imaging scan the original hand-posted transcript ledger cards stored in the registrars office. Using the zone area magnification capabilities embedded within Exigo, Integrated Imaging personnel indexed names, graduation data and social security identifiers for each student record. These indexed images in turn are associated with a networked printing and payment database for releasing hard copy requests for this information.

How does a multi million dollar manufacturing conglomerate provide employees and clients access to years of archived billing, shipping and laboratory information?

Roanoke Electric Steel has captured the print output from their computer mainframes for years. Unfortunately access and replication of this data has been cumbersome at best. Management turned to Integrated Imaging to convert this archived data from a proprietary to open text format and replace their previous COLD storage and retrieval applications with Exigo architecture.

How does a national payroll service bureau maintain the human resource and payroll documentation for literally hundreds of firms?

C Biz Century Payroll contracted with Integrated Imaging to develop a customized version of Image Works which dovetailed directly with the legacy applications and collaboration software they are using. Employees are now a "mouse click away" from imaged hard copy documentation on every client and client employee.

How can a Seattle-based company focus on bringing a highly technical internet product to market and feel confident about delivery and client satisfaction?

The MaxView vision of a national B-2-B web site for the capture and distribution of electronic bid sets for the construction industry involved not only reaching the right clients, but also building the appropriate internet infrastructure. After looking closely at what had done with BID Online on a and immediate adaptability to changing end user needs are all support requirements Integrated Imaging delivers to MaxView clients on a daily basis.

How does the credit manager acces 100's of thousands of delivery receipts?

This large, multi-state automotive parts distributor sends thousands of signed delivery receipts to Integrated Imaging every day. Here they are imaged, indexed and archived onto our secure servers. By integrating these images with their existing accounting applications, Parts Depot collections personnel can immediately view/print/forward the signed receipt associated with a particular charge.

How do you control the cost and functionality of counter sales tickets?

Bumper-to-Bumper stores found that by moving from a multi-ply preprinted form to a laser printed sales ticket they save thousands of dollars in form costs and minimize paper handling errors. Integrated Imaging "intercepts" local print output and prepares sales and delivery tickets on blank paper with the appropriate image overlay format. Printers are always loaded with the "right" paper.

How can a company monitor and manage departmental faxing?

After having us develop their departmental document archival and routing systems, Wachovia turned to Integrated Imaging to resolve departmental faxing issues. Now all employees send centrally managed faxes that are uniform in design and content through a single departmental portal. By developing out own queuing system, the bank is able to save thousands of dollars on the cost of third party faxing software.

How can a company manage enterprise-wide productivity and bottlenecks?

Integrated Imaging developed a real-time visual analysis of employee productivity for our own service bureau use. By simply creating a graphic representation of our office layout, identifying individual workstations and tying these into our applications database, we are able to immediately display statistics on performance, resources and service levels. As a manager uses his mouse to "roll around" the office, he can identify problems and backlogs and take corrective action. Daily, weekly, monthly and YTD project statistics assist management with ongoing resource planning and optimization.

With office space at a premium and security and accessibility a necessity, how can they be achived?

The Roanoke Regional Airport Commission turned to Integrated Imaging to scan and index decades of original Board minutes. Once these documents are converted to an electronic format, they are stored on the Airport Commission network server while the original papers and CD duplicates are kept safely offsite. Cluttered file cabinets and boxes are gone and individuals with secured clearance have direct access to the documents.